Why should you learn from us?
About ITIL 4 Foundation Course
IT is at the core of every business in today's world. ITIL4 reflects the fast-paced and complex environment we live in, and new ways of working and emerging practices, all of which are essential not only for ITSM professionals, but also for a wider range of professionals working in the digital transformation world. The purpose of ITIL4 is to provide organizations with comprehensive guidance for the management of information technology in the modern service economy. ITIL4 will evolve to provide an end-to-end IT/Digital Operating Model,covering the full delivery (and sustaining) of tech-enabled products and services, guiding how IT interfaces with, and even leads,the wider business strategy
ITIL 4 Certification
ITIL 4 Foundation is an introduction to the new ITIL 4 certification scheme. The major processes and functions for all the modules are covered:
ITIL 4 Training and Certification will cover following key points and many more:
Benefits of ITIL 4 Foundation Certification
The ITIL 4 Foundation Certification is the entry level qualification which has numerous benefits for organization as well as professionals.
Some of the major benefits are:
What’s new in ITIL 4?
Who should attend?
ITIL4 certification is an essential requirement for understanding of new ITIL4 framework and how it may be used to enhance the quality of IT service management within an organization. This certification is most suited for: IT Managers/Support teams, System Administrators/Analysts, Operations Managers, Database Administrators, Service Delivery Professionals,Quality professionals who needs a basic Analysts.
What will you learn ?
Understand the key concepts of service management
Recall the definition of:
Key concepts of creating value with services.
Key concepts of service relationships.
Understand how the ITIL guiding principles can help an organization adopt and adapt service management
Describe the nature, use and interaction of the guiding principles
Explain the use of the guiding principles
Understand the four dimensions of service management
Describe the four dimensions of service management
Understand the purpose and components of the ITIL service value system
Describe the ITIL service value system
Understand the activities of the service value chain, and how they interconnect
Describe the interconnected nature of the service value chain and how this supports value streams
Describe the inputs, outputs and purpose of each value chain activity:
Know the purpose and key terms of 18 ITIL practices
Recall the purpose of the following ITIL practices:
Recall definitions of the following ITIL terms
Explain the following ITIL practices in detail, including how they fit within the service value chain:
Internal exams will be conducted. The exam format may vary. The Trainer/facilitator may also evaluate the participants during the program in the class.
Number of questions: 40 (Multiple choice)
Pass Mark : 65% (26 out of 40)
Open Book : No
1 point for each correct answer
Exam duration : 60 minutes
WHAT YOU WILL GET
1. Attend online Class Room Session on ITIL 4 - Batch starting tomorrow
2. Access to the online training videos of ITIL 4
3. PDF copy of ITIL 4 Course ware
4. Official PDU Certificate from ITIL Authorized Training Center
5. 100% Exam Passing OR 100% Fees Refund
2 Days (8 Hours Per Day)
Training + Exam = INR 22,200/-
MODE OF DELIVERY
Online LIVE Classroom + Access to ITIL 4 eLearning Training Videos
April 04, 2020 - April 05, 2020 (9 AM - 5 PM)
April 10, 2020 - April 11, 2020 (9 AM - 5 PM)
April 17, 2020 - April 18, 2020 (9 AM - 5 PM)
April 24, 2020 - April 25, 2020 (9 AM - 5 PM)
Bank Transfer (NEFT)